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Claim Information


 

THE BEST AND FASTEST WAY TO FILE A CLAIM IS BY DIRECTLY REPORTING IT TO YOUR INSURANCE CARRIER. 

 

CALL OR CLICK BELOW TO FILE A CLAIM DIRECTLY WITH THESE CARRIERS

 

If you have damage, your insurance policy instructs you to take whatever temporary measures are necessary to protect your property from further damage. Take photos of the damage, including the high water mark if flooding has occurred. If duct work is wet, remove it; tarp roofs and remove property to protect it. Keep up with receipts for these expenses and include them in your claim. 

 

Once you file a claim, the adjuster who comes to your premises may not be prepared to discuss coverage with you.  He will inspect the damage and prepare a proof of loss to submit to the insurance company adjuster, who will handle the claim.   Feel free to ask questions, but don’t be alarmed if this first contact is not able to fully answer your questions.  We are kept up to speed on claims for our clients, please reach out to us if we can be of assistance.  Rest assured that the staff at the Insurance Center will assist you through this process. 

 

Should you need assistance with the claims process please contact us at (252) 637-4173 or email us at claims@ticnc.com.

   

Please have the following information available when reporting your claim:

  • Your insurance policy number
  • A brief description of what caused the damage (wind, water, etc.)
  • The best contact information for reaching you
  • Documentation or photographs of damage
Please note...
  • Your policy requires that you protect your property or vehicle and make whatever temporary repairs are necessary to include mitigation of water damage. 
  • Cost of these temporary repairs will be included in your claim settlement. 
  • Save all receipts & invoices, estimates and photographs for the company to consider with your claim. 

 

*** Please be aware when catastrophic damage occurs there may be some unavoidable delays due to the large volume of claims that will be generated. ***


Personal Insurance Claims

Auto-Owners Auto/Property 888-252-4626 / Catastrophe Claims 877-254-6819 File Claim Online
American Modern 800-375-2075
File Claim Online
Bankers 800-765-9700 File Claim Online
Chubb 800-252-4670 File Claim Online

Fireman’s Fund 888-347-3428 File Claim Online

Foremost 800-527-3907 File Claim Online

Frontline 800-675-0145 File Claim Online

Kemper 866-536-7376 File Claim Online

Hanover 800-628-0250 File Claim Online

Heritage Insurance 855-415-7120 option 1

National General 800-325-1088 File Claim Online

Progressive 800-274-4499 File Claim Online

Penn National 800-766-2245 File Claim Online

Safeco 800-332-3226 File Claim Online

Selective Flood 877-348-0552 File Claim Online

Travelers 800-252-4633 File Claim Online

UPC Insurance 888-256-3378 File Claim Online



Commercial Insurance Claims

ACE 800-945-7461File Claim Online

American Modern800-945-7461 File Claim Online

Auto-Owners 888-252-4626 File Claim Online

Bankers 800-765-9700 File Claim Online
Beazley USA Services 800-994-9719
File Claim Online

Chartis888-760-9195File Claim Online

Chubb800-252-4670File Claim Online

Essex800-362-7535File Claim Online

Harford Mutual 877-445-5826 File Claim Online
ICAT866-789-4228
File Claim Online

Liberty Mutual 800-362-0000 File Claim Online
Penn National 800-766-2245 File Claim Online
Progressive 800-274-4499 File Claim Online
Philadelphia 800-765-9749 File Claim Online
Selective 866-455-9969 File Claim Online
Selective Flood 877-348-0552 File Claim Online
Travelers 800-238-6225 File Claim Online
Zurich 800-987-3373 File Claim Online

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